We’d Love to Hear From You
Have a question about our handmade toys, your order, shipping, or anything else? The Selloras Hopzen team is here to help. Whether you need assistance before placing an order or have a question about an existing purchase, feel free to reach out to us.
We value every customer and aim to provide friendly, helpful, and timely support.
Get in Touch
Email Support
For general questions, order assistance, product information, or other inquiries, contact us at:
support@sellorashopzen.shop
Phone Support
You can also reach us by phone:
+1 (650) 294-3269
Our Address
Selloras Hopzen
303 Twin Dolphin Dr
Redwood City, CA 94065
United States
Customer Support
We’re happy to assist you with questions regarding:
- Product information
- Order status
- Shipping and delivery
- Tracking information
- Damaged or missing packages
- Returns and refunds
- Payment or checkout questions
- General inquiries
When contacting us about an existing order, please include your order number whenever possible. This helps us locate your order and assist you more efficiently.
Shipping Information
Selloras Hopzen currently ships within the United States only. We do not offer international shipping at this time.
Our estimated total shipping time is 5–8 business days, including approximately 2–3 business days for processing and 3–5 business days for transit.
For more information, please review our Shipping Policy.
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We’re Here to Help
At Selloras Hopzen, we believe good customer service is an important part of a great shopping experience. If you have any questions or concerns, don’t hesitate to contact us.
Email: support@sellorashopzen.shop
Phone: +1 (650) 294-3269
Address: 303 Twin Dolphin Dr, Redwood City, CA 94065, United States
Website: www.sellorashopzen.shop