Welcome to Selloras Hopzen. These Terms of Service (“Terms”) govern your access to and use of www.sellorashopzen.shop, including browsing our website, purchasing our products, and using any services provided through our website.
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
About Selloras Hopzen
Selloras Hopzen is an online store offering handmade toys and related products to customers in the United States.
Business Name: Selloras Hopzen
Address: 303 Twin Dolphin Dr, Redwood City, CA 94065, United States
Phone: +1 (650) 294-3269
Email: support@sellorashopzen.shop
Website: www.sellorashopzen.shop
Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of our website.
- Copy, reproduce, or distribute our website content without permission.
- Use automated systems to access or collect information from our website without authorization.
- Provide false or misleading information when placing an order.
- Use the website in a way that could damage, disable, or impair our services.
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information displayed on our website are accurate.
However, because our products may include handmade toys, there may be minor variations in appearance, texture, color, size, or other characteristics between individual products.
These natural variations do not necessarily indicate a defect.
Product images are provided for illustrative purposes, and the actual product may appear slightly different depending on lighting, photography, display settings, or manufacturing variations.
Product Availability
All products are subject to availability.
We reserve the right to:
- Limit quantities of products available for purchase.
- Discontinue products at any time.
- Change product descriptions or specifications.
- Correct errors in product information or pricing.
- Refuse or cancel an order when necessary.
If we are unable to fulfill an order that you have already placed, we will make reasonable efforts to notify you and provide an appropriate resolution, which may include a refund.
Prices and Payments
All product prices displayed on our website are subject to change without notice.
The total amount payable will be shown during checkout before you complete your purchase.
You agree to provide accurate and complete billing and payment information.
Payments may be processed through third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process the transaction according to its terms and policies.
Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation. Receiving an order confirmation does not necessarily guarantee that we can fulfill the order in every circumstance.
We reserve the right to cancel or refuse an order for reasons including:
- Product availability
- Pricing or listing errors
- Payment problems
- Suspected fraudulent activity
- Incorrect customer information
- Shipping restrictions
- Other circumstances that prevent us from reasonably fulfilling the order
If we cancel an order after payment has been received, we will provide an appropriate refund.
Shipping
Selloras Hopzen currently provides shipping within the United States only.
We do not offer international shipping.
Our estimated shipping timeframe is:
- Processing: 2–3 business days
- Transit: 3–5 business days
- Estimated total: 5–8 business days
Shipping and delivery times are estimates and are not guaranteed. Delays may occur because of weather, carrier operations, holidays, transportation issues, incorrect addresses, or other circumstances outside our reasonable control.
For additional information, please review our Shipping Policy.
Returns and Refunds
Our returns and refunds are governed by our Return & Refund Policy.
Generally, eligible customers have 30 days after receiving their item to request a return.
Returned products must be:
- New and unused
- In their original packaging
- In the same condition in which they were received
Approved refunds are processed to the original payment method. Our refund processing time is up to 10 days after an eligible returned item has been received and inspected.
Please review our complete Return & Refund Policy before submitting a return request.
Intellectual Property
All content on the Selloras Hopzen website, including but not limited to:
- Product photographs
- Product descriptions
- Logos
- Brand names
- Graphics
- Website design
- Text
- Page layouts
may be owned by or licensed to Selloras Hopzen and may be protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.
Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, analytics services, hosting providers, and other technology services.
These third parties may have their own terms and privacy policies.
Selloras Hopzen is not responsible for the policies, practices, availability, or content of third-party services.
Website Accuracy
We work to keep the information on our website accurate and up to date. However, we do not guarantee that all website content will always be complete, accurate, current, or free from errors.
We reserve the right to correct errors, update information, or modify website content at any time without prior notice.
Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.
The website may occasionally be unavailable because of:
- Maintenance
- Technical problems
- Server issues
- Security concerns
- Updates
- Circumstances outside our control
Limitation of Liability
To the extent permitted by applicable law, Selloras Hopzen will not be responsible for indirect, incidental, special, consequential, or other damages arising from your use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Selloras Hopzen and its affiliates, service providers, employees, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:
- Your violation of these Terms
- Your misuse of our website
- Your violation of applicable laws
- Your infringement of another person’s rights
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
Children’s Use
Our website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental consent.
If you are under the applicable age to enter into a legally binding agreement in your jurisdiction, you should use our website only with the involvement and permission of a parent or legal guardian where required.
Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Terms, to the extent permitted by applicable law.
We encourage you to review this page periodically.
Governing Law
These Terms will be governed by and interpreted in accordance with the applicable laws of the State of California and the United States, without regard to conflict-of-law principles, except where applicable law provides otherwise.
Any applicable rights you may have under mandatory consumer-protection laws remain unaffected.
Contact Us
If you have questions about these Terms of Service, please contact us:
Selloras Hopzen
Address:
303 Twin Dolphin Dr
Redwood City, CA 94065
United States
Phone: +1 (650) 294-3269
Email: support@sellorashopzen.shop
Website: www.sellorashopzen.shop
Thank you for choosing Selloras Hopzen. We appreciate your business and look forward to providing you with a pleasant shopping experience.